mySF. For everything smartfren. Everything WOW

mySF is your all-in-one mobile management app designed to simplify how you control your Smartfren account and unlock exclusive rewards. Whether you're checking your balance, topping up credit, or managing multiple numbers, this app puts everything you need at your fingertips with seamless account management and personalized recommendations tailored to your usage.

Take control of your Smartfren experience with powerful features built for convenience. Manage multiple Smartfren numbers from a single account, auto-login with your number or email, and enjoy lightning-fast transactions secured by real-time payment protection. Choose from a comprehensive range of payment methods including your pulsa balance, digital wallets like GoPay, OVO, DANA, and ShopeePay, or traditional bank transfers via Sinarmas VA, BCA VA, and Permata VA. Connect your mySF account directly to your preferred payment app for even faster checkouts, and enable auto-renewal to lock in savings on your favorite plans.

Earn and redeem SmartPoin at every transaction—collect points through your daily usage and unlock exclusive rewards and special promotions that reward your loyalty. New users get an instant 1GB bonus just for downloading the app and signing up with your Smartfren number. Dive into the Smartfren WOW Treasure Hunt adventure: transact, invite friends, complete challenges, log in daily, and discover treasures waiting to be claimed throughout your journey.

Experience the future of mobile connectivity with Indonesia's first and only Digital SIM (eSIM) technology available through mySF. Power up your smartphone without needing a physical SIM card—perfect for devices that support eSIM. Access special data packages with generous quotas designed specifically for eSIM-enabled devices, giving you maximum flexibility and freedom.

Need help or want to share feedback? Connect instantly with our customer support team via Live Chat within the app or reach out through multiple channels: call 888 (from Smartfren) or 08811223344, email [email protected], or message us on Instagram and Twitter at @smartfrencare. We're here to listen and continuously improve your experience.

mySF. For everything smartfren. Everything WOW—your smart choice for managing connectivity with rewards.